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CUSTOMER SATISFACTION

Company Name:

Please rate your overall satisfaction with MSC:

Single choice
Exceeded Expectations
Good
Met Expectations
Did Not Meet Expectations
Poor
N/A

Received lab results and reports in a timely manner:

Single choice
Exceeded Expectations
Good
Met Expectations
Did Not Meet Expectations
Poor
N/A

Quality/reliability of test results or lab report information was clear and useful:

Single choice
Exceeded Expectations
Good
Met Expectations
Did Not Meet Expectations
Poor
N/A

How likely are you to recommend our product/service to other colleagues/companies?

Single choice
Extremely
Very
Moderately
Slightly
Not at All

Is there anything you would like to share or suggest to help us improve our laboratory service?

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